Frequently Asked Questions (FAQs)

Airstream of Utah's Most Frequently Asked Questions (FAQs)

• 1. Can I store a unit outside?

  Yes, you can. When storing it outside, we recommend an Ultimar ceramic coating. This will protect your trailer from UV damage and the coated surface makes cleaning it a breeze when the time comes.If you would like another option, we can recommend a local full-service storage facility for you.

• 2. What type vehicle would I need to tow ____________ model?

  You can google the towing GVWR of whatever model you have interest. Also, one of our associates can look that up for you, please call our dealership at (801) 890-4363 or email info@airstreamofutah.com.

  3. Can I get Internet?

  Yes! Airstream Connected is an option: https://www.airstream.com/connected/. Wineguard also sells an internet extender. However, the unit still receives signal from cell towers, just as your cell phone does. 

  4. If I play something on one of the TV's in a Unit, does it play on all of the TV's?

  If using the DVD/Blue-ray player, it will play on both TV's (as long as both are selected to HDMI).  If the tv is using cable/air channels, they can be independently operated.

  5. How does the solar panel work?

  It trickles charges to the battery. Photovoltaic (PV) cells convert sunlight to direct current (DC) electricity. The inverter converts DC into alternating current (AC) electricity and charges the unit's battery. The battery power sends power to your lights and appliances.

  6. Is there a generator attached to the unit?

  No, but on some units there is room to store a generator. The Interstate touring coaches have generators, the trailers do not. Please call our showroom for specifics, (801) 890-4363.

  7. Is there outdoor storage on the unit?

  Yes, though the size will vary on the unit.

  8. What additional items do you recommend purchasing for the best Airstream trailer performance?

  Surge protector, Equalizer hitch, chocks, leveling blocks, hitch lock, snappad, are among many additional items that would make your camping/setup process easier.

  9. Are they pre-wired for solar?

  Yes, up to 400w without additional wiring.

  10. Does Airstream of Utah offer financing?

  Yes, we offer indirect financing through several major banks and local credit unions.

  11. Why are Airstream trailers and touring coaches so expensive?

  Quality labor and materials are the reason the Airstream Travel Trailer and Touring Coach are more expensive than standard RV's. The time is takes to make the door on an Airstream is the same amount of time it takes to make an entire fiberglass trailer. Airstreams engineering and construction along with the very best materials add to the overall cost. It is important to remember that value is a better parameter than price for making decisions.

• 12. Do you rent Airstream trailers?

  No, we don't rent Airstream trailers. There are many places online to find local places that rent Airstreams. 

  13. Are Airstream travel trailers suitable for living in the cold winter months?

  Any exterior water or sewer lines will freeze if they have fluids in them. Keep them dry. Interior tanks and plumbing will be okay as long as you keep the unit heated. You will need to use your furnace for heat. Air conditioners with heat strips and heat pumps do not work at low temperatures (below 38 degrees). The furnace will help keep the trailer's internal water lines from freezing. Heat ducts or heating pads also assist with the lines and tanks. Running your furnace will quickly deplete your batteries if you are not connected to electricity, though. A catalytic heater may be an option as they do not use electricity. You can put a gallon of RV antifreeze into your gray and black tanks as this will settle down to the drain pipes and helps prevent the pipes from freezing up. A trick for the exterior is to buy a spare sewer outlet cap, then drill and mount a lamp socket to it. Wire up the socket and use a low wattage bulb such as a Christmas light. It will keep the outlet area warm as well as the adjoining pipes. Take in your city water line at night and use your internal fresh water tank overnight. Use your fresh water & sewer hoses as needed but take them up and drain them well until you need them again. Be sure to winterize the city water inlet.Traveling on icy roadways is definitely more dangerous as traveling during the summer. Use silver roll insulation between the windows & the curtains as well as the skylight and fan locations. This will help retain heat when extremely cold. Keep your electrical cords, cable & phone lines off the ground, as they may become stuck to snow & ice. A blow dryer is a safe way to thaw pipes. Be sure to install fresh batteries in your smoke alarm before traveling. Do not use your cooktop and/or oven to heat your unit. These are for cooking only.
  
  14. Do you have any how-to videos for the travel trailers and touring coaches?
  
  Yes we do. Follow this link to our blog. https://www.airstreamofutah.com/blog
  1. Go to the bottom right of the page under "Categories"
  2. Click which type of trailer you have.
  
  15. Why buy Lithium batteries?
  
  The 2022 touring coaches have been improved and come with lithium batteries. You can also buy lithium batteries for your unit. Lithium batteries are able to be recharged hundreds of times and are more stable. They tend to have a higher energy density, voltage capacity, and lower self-discharge rate than other rechargeable batteries. This makes for better power efficiency as a single cell has longer charge retention than other battery types. The average AGM cost per kWh is $0.71 and Lithium is $0.19 over the life of the battery.
  
  16. If I need help on the road with my Airstream, how can I get help?
  
  You can check out Airstream of Utah's Youtube channel, for various tips and information. If you would like to request a certain video, please send your ideas to info@airstreamofutah.com. 
  
  You can also call the Airstream Service Line: 877-596-6111

  If you have anymore questions feel free to call our showroom at Airstream of Utah or email your questions to info@airstreamofutah.com. We will respond as soon as we can.